Shipping policy

Here’s a complete, ready-to-paste Shipping Policy for Lindahl Holsters. Replace bracketed items (like emails or exact lead times) if you want to fine-tune later.

Shipping Policy

Effective date: 10/09/2025
Questions? Email info@lindahlholsters.com.

1) Order Processing & Lead Times

  • In-stock items: Typically ship in 1–3 business days.

  • Made-to-order holsters / custom options: Most ship in 2–5 business days (hand-molded and quality checked).

  • Orders placed after our daily cut-off (12pm local time), weekends, or holidays begin processing the next business day.

  • You’ll receive an email with tracking as soon as your order ships.

Processing time is separate from the carrier’s transit time.

2) Shipping Methods & Estimated Transit Times (USA)

We ship from the USA via USPS, UPS, or FedEx. The method is selected at checkout or by best-rate service.

  • Economy: 5–8 business days

  • Standard/Ground: 3–5 business days

  • Expedited/2–3 Day: 2–3 business days

  • Express: 1–2 business days

Estimates are not guarantees; weather, carrier capacity, and peak seasons can extend delivery times.

3) Shipping Rates & Free Shipping

  • Free U.S. shipping on orders $125+ (after discounts, before tax) — USA only.

  • Rates for all other orders and services are shown at checkout and are based on weight, destination, and speed.

4) PO Boxes, APO/FPO/DPO

  • PO Boxes: Ship via USPS services only.

  • APO/FPO/DPO: We ship via USPS; normal military mail timelines apply.

5) Address Accuracy & Order Changes

  • Please double-check your shipping address at checkout.

  • We can update or cancel an order before it ships—email info@lindahlholsters.com with your order number ASAP.

  • Once an order has shipped, we cannot reroute it. Packages returned due to an incorrect/undeliverable address can be re-shipped (additional postage may apply) or refunded minus original shipping.

6) Split Shipments

To get items to you faster, we may ship your order in multiple packages at no extra cost. You’ll receive separate tracking numbers when this happens.

7) Tracking Your Order

A tracking link is emailed when your label is created. Tracking can take up to 24–48 hours to update after carrier pickup.

8) Delivery Issues (Late/Lost/Damaged/Marked Delivered)

  • Running late: If tracking hasn’t moved for 7 business days (domestic), contact us and we’ll help nudge the carrier.

  • Lost in transit: If there’s no scan for 14+ days (domestic), reach out within 30 days of the last scan so we can assist with a claim.

  • Damaged on arrival: Email photos of the packaging and product within 7 days of delivery so we can make it right.

  • Marked delivered, not received:

    1. Check with household members and neighbors.

    2. Look around porches/side doors/lockers.

    3. Contact the local carrier office with your tracking number.

    4. Email us within 5 days of the “delivered” scan so we can guide next steps.
      Packages stolen after a confirmed delivery scan aren’t covered by carriers, but we’ll do our best to help.

9) International Shipping (If Enabled)

  • We ship to select countries; options and rates show at checkout.

  • Duties, taxes, and import fees are the buyer’s responsibility and are collected by your local customs or the carrier upon delivery. We ship DDU (Delivered Duty Unpaid).

  • Customs delays are possible and outside our control.

  • Refused/returned international packages will be refunded minus shipping and any return/import fees billed to us.

10) Pre-Orders & Backorders

Items marked Pre-Order or Backorder ship when available. If your order contains both ready-to-ship and pre-order items, we may ship the ready items first. Estimated availability dates are subject to change.

11) Items We Do/Do Not Ship

We do not ship firearms, ammunition, or hazardous materials. Lindahl Holsters ships holsters and firearm accessories compliant with applicable U.S. laws. You are responsible for knowing your local regulations.

12) Refused or Returned Packages

Packages refused at delivery or returned after carrier attempts will be refunded minus original shipping and any return fees, or we can re-ship for the cost of postage.

13) Holiday & Peak Season Notes

Carriers experience volume surges during holidays and severe weather events. Please allow extra time; we post cut-off dates when possible.

Need help with an order?
Email info@lindahlholsters.com with your order number and we’ll respond quickly.